ABOUT · FAQS
Frequently Asked Questions.
Straight answers about our company, services, process, technology, projects, support, and working together.
10+Years Experience
2Working Languages
Company
About MikirDigital
We work from our Chennai base and can support organisations serving Chennai and other markets across India.
Startups, SMEs, and established companies across industries including professional services, e-commerce, education, healthcare, and manufacturing.
Since 2014. We work from our Chennai base and can support organisations serving other markets across India. Learn more on our about page.
One accountable team covers strategy, design, development, SEO, and marketing together — no juggling freelancers and no gaps between handoffs. See why clients choose us.
Yes. Startups and SMEs are a large part of our work — every project is scoped to business size, with phased options where sensible.
Monday to Saturday, 10:00 AM to 7:00 PM IST, with emergency support when your site is down or at risk. See support plans.
Yes. Our project process can support organisations in other Indian markets through agreed remote reviews and communication.
Message us on WhatsApp or email with your goals. We reply within one business day with next steps and a free consultation.
Yes. We collaborate with in-house teams and other agencies on design, development, SEO, and marketing without friction.
Fixed quotes agreed upfront, clear timelines, and no hidden costs. You always know what you pay for and when it delivers.
Services
Services & Pricing
Every project is unique. WordPress websites start from Rs. 19,999, and e-commerce projects range higher based on scope. Contact us for a free, no-obligation quote.
Absolutely. We specialise in website redesigns that improve user experience, conversion rates, and search visibility while enhancing your brand identity.
Yes. Technical SEO, local SEO, keyword strategy, content optimisation, and monthly reporting tailored to your goals. See our SEO services for details.
Yes. WooCommerce and Shopify stores with payments, shipping, and SEO — e-commerce projects typically range from Rs. 35,000 to Rs. 2,00,000+. See e-commerce development.
Yes. Our team manages Google Ads and Meta campaigns with conversion tracking and monthly ROI reporting. See digital marketing.
Yes. Website and WhatsApp chatbots that answer questions and capture leads around the clock. See AI chatbots.
Yes. Maintenance plans cover updates, backups, security, and content changes, with support plans for everything else.
Yes. Custom themes, plugins, speed optimisation, and secure maintenance — plus training so you can manage content yourself. See WordPress development.
Yes. Campaigns and automations — welcome flows, cart recovery, and newsletters — that generate measurable revenue. See email marketing.
Yes. We audit first, then take over updates, security, backups, and improvements under a maintenance plan.
Process
Timelines & Collaboration
A typical corporate website takes 4 to 8 weeks, while e-commerce or custom development projects may take 8 to 12 weeks with a clear timeline agreed upfront. Learn more on our process page.
Directly over WhatsApp and email with a dedicated point of contact, plus weekly progress updates at every stage.
Message us on WhatsApp or email with your goals. We reply within one business day with next steps and a free consultation.
Starter projects include one structured revision round and Growth projects include three, so feedback stays focused and timelines hold.
Always. You preview designs and the staged website first — nothing launches without your approval.
Yes. Every build is mobile-first and tested on real phones and tablets before launch. See responsive design.
Yes. Pages, products, and blogs move over with redirects that protect your Google rankings.
You do — domain, site, and content — with CMS training and handover docs so your team stays in control.
Yes. Milestones are agreed upfront, content responsibilities are clear, and risks get flagged early — not at the deadline.
Small refinements fold into your revision rounds; bigger scope changes get a clear mini-quote first, so there are never surprise bills.
Technology
Platforms & Performance
WordPress and WooCommerce for content and stores, plus custom PHP, React, and Node.js builds — with MySQL or PostgreSQL databases on AWS, VPS, or Azure hosting. See our technology.
Yes. Every build targets excellent Core Web Vitals with caching, image optimisation, and clean code, plus SEO-ready structure from day one.
Yes. Dashboards, portals, and internal tools in PHP, React, and Node.js with secure databases. See web development.
SSL, firewalls, monitored updates, and automatic backups — with security response plans when threats appear.
Yes. Razorpay, UPI, cards, and net banking for payments, plus CRM, email, and analytics integrations that keep data flowing.
Google's speed and experience scores that affect rankings. We audit and fix them with caching, CDN, and code cleanup. See speed optimization.
Yes. We audit first — code, speed, security, SEO — then onboard your site onto updates and monitoring without disruption.
Yes. Website and WhatsApp chatbots, AI agents, and workflow automation tied to your business goals. See AI chatbots.
Yes. We test on real phones, tablets, and major browsers before launch, with accessibility basics covered throughout.
Yes. Managed AWS, VPS, and Azure hosting with Cloudflare CDN and free SSL, matched to your traffic and budget.
Projects & Support
Proof & Aftercare
Yes. Browse our portfolio and case studies for project types and outcomes, then talk to us about goals like yours.
Yes. Maintenance plans cover updates, backups, security monitoring, and content changes to keep your site healthy.
Our team works Monday to Saturday, 10:00 AM to 7:00 PM IST, with emergency support when your site is down or at risk. See support plans.
Yes. We collaborate with in-house teams and other agencies on design, development, SEO, and marketing without friction.
Weekly updates over WhatsApp and email with clear milestones, plus staged previews you approve before anything goes live.
Maintenance plans and emergency support cover fixes fast — with backups ready so nothing stays broken for long.
Yes. WordPress training and handover docs come standard, so your team manages content with confidence.
Our documented business address is in Chennai. We can discuss projects for organisations serving other Indian markets through a remote-friendly process.
Yes. Landing pages, fixes, audits, and training sessions are welcome alongside full projects and retainers.
Within one business day — usually faster on WhatsApp. Start with a free consultation on our contact page.
Still have a question?
WhatsApp or the contact form reaches the same Chennai team.
WhatsApp
+91 96774 42655
mikirdigital@gmail.com