SOCIAL MEDIA

Social Media Management

A consistent publishing and community workflow for your business channels.

Content Calendar Brand Voice Community Care Monthly Review
10+Years Experience
2Working Languages

Channels That Stay Alive

A consistent publishing and community workflow for your business channels.

Dead channels erode trust faster than no channels at all. Management here is a publishing and community workflow — calendar, approvals, responses, escalation — that a real team can maintain month after month.

Share your current website or workflow, intended audience, available assets, and preferred timeline. We will agree the deliverables, responsibilities, and review checkpoints before work starts.

Team collaborating — social media management workflow

Why Manage Consistently

Content CalendarApproval FlowEnquiry HandlingUseful Engagement

What the Work Includes

A complete, professional package — not just a design file.

Audience & voice setup

Audiences, tone of voice, and channel responsibilities agreed — including enquiry handling.

Content calendar

A calendar that allows corrections and business updates, not just scheduled posts.

Approved posts

Posts created with image permissions and owner approval before publishing.

Community & escalation

Comments answered with a clear owner; sensitive messages escalated, never ignored.

Monthly review

Engagement, enquiries, and formats reviewed — continue, change, or stop decided.

Scope clarity

Creating assets, responding, reporting, and paid promotion confirmed as included or separate.

How We Work

Each engagement follows the same clear sequence.

Agree voice & owners

Tone, topics, image permissions, approvers, and support escalation are set.

Calendar & create

Content cycles are planned, created, and approved on a sustainable rhythm.

Publish & respond

Posts go live while community messages get timely, owned responses.

Review & refine

Responses, visits, and enquiries shape the next cycle — formats earn their place.

Frequently Asked Questions

Everything you need to know about working with us.

Choose channels based on the audience and the material the business can reliably provide. Define the tone, recurring topics, image permissions, and who approves posts. Customer support messages need a clear owner and escalation route. A content calendar should allow for corrections and timely business updates instead of treating scheduled posts as the whole service.

Look at audience responses, relevant profile visits, enquiries, and recurring questions. Compare formats with their purpose: an explanatory post and a sales announcement may have different useful outcomes. Record what will be continued, changed, or stopped. Confirm which activities are included, such as creating assets, responding to comments, reporting, or managing paid promotion.

Cost follows channel count, post volume, and whether responses and reporting are included. Share your channels for a fixed monthly scope.

Yes — customer messages get a clear owner and escalation route, agreed before publishing starts.

Discuss social media work.

Share the channels you already use and what “done” looks like each month.

WhatsApp +91 96774 42655 mikirdigital@gmail.com