Custom E-commerce Development
Commerce workflows for businesses whose requirements go beyond a standard storefront.
Commerce Built Around Your Process
Commerce workflows for businesses whose requirements go beyond a standard storefront.
Standard storefronts assume every business sells the same way. When pricing depends on the customer, stock lives in another system, or orders need approval before purchase, the store must be built around those rules — not the other way round.
Share your current website or workflow, intended audience, available assets, and preferred timeline. We will agree the deliverables, responsibilities, and review checkpoints before work starts.
Why Go Custom
What the Work Includes
A complete, professional package — not just a design file.
Agreed catalogue
The agreed catalogue developed with clear ownership of each data source behind it.
Customer roles & pricing
Customer roles with their own pricing rules and order lifecycle, documented before build.
Custom checkout
Checkout, account, and back-office integrations matched to the agreed order lifecycle.
Stock & data ownership
Each data source — stock, pricing, orders — gets a clear owner and source of truth.
Failure-path testing
Stock changes, payment failures, duplicate events, and refunds verified in a test environment.
Documented approach
Pricing rules, stock sources, and the order lifecycle documented before an approach is chosen.
How We Work
Each engagement follows the same clear sequence.
Document the rules
Pricing rules, stock sources, customer roles, and the order lifecycle are mapped first.
Agree the approach
Standard platform or custom build is chosen only after the requirements are documented.
Build the flows
Catalogue, account, checkout, and back-office integrations are developed with clear ownership.
Test & hand over
Failures, duplicates, refunds, and fulfilment handoffs are verified before handover.
Frequently Asked Questions
Everything you need to know about working with us.
Get a custom commerce quote.
Share why a standard store platform is not enough.
Planning and practical questions
Map the order from catalogue to fulfilment
Custom commerce is useful when standard store features cannot represent the required buying process. Examples include account-specific pricing, approval before purchase, or a catalogue connected to another stock system. Document the rules for product availability, discounts, taxes, delivery, and cancellations. Separate what the customer sees from the operational steps staff must complete after an order is placed.
Which order failures need a defined response?
Agree how the store handles a payment notification received twice, a stock change during checkout, a failed payment, or a refund. Test with approved test accounts before taking real orders. Identify which system is the source of truth for stock and order status, and who can correct a mismatch. Include reconciliation and support responsibilities in the scope.