Privacy Policy

1. About This Policy

This policy explains how MikirDigital handles personal information collected through mikirdigital.com, website enquiry forms, email, WhatsApp and communications about our services. In this policy, “we”, “us” and “our” refer to MikirDigital.

2. Information We Collect

The information we collect depends on how you interact with us.

• Contact information such as your name, email address and phone number when you send an enquiry or contact us.
• Project and service information such as the requirements, messages and other details you choose to share when discussing or using our services.
• Website usage information such as the pages you visit, device type and browser information collected through analytics tools.

Please share only information relevant to your enquiry. Do not send passwords, full payment card details or other sensitive information through general enquiry forms.

3. How We Use Information

We use personal information for the following purposes.

• Use your contact and project details to respond to enquiries, discuss requirements and deliver services.
• Communicate with you about your enquiry, project or services that may be relevant to you.
• Use website usage information to understand how visitors use the site and improve our website and marketing.
• Meet legal obligations that apply to our business.

4. Cookies and Analytics

Our website uses cookies and Google Analytics to understand how visitors use the site and to improve its performance. Cookies are small files stored by your browser. Google Analytics can use cookies and similar identifiers to measure website activity.

You can manage, block or delete cookies through your browser settings. Blocking cookies may affect some website features.

Read how Google uses information from websites that use its services. Google also provides a Google Analytics opt-out browser add-on for supported browsers. This add-on controls Google Analytics measurement; it does not disable every website cookie or other analytics service.

5. How We Share Information

We do not sell your personal information.

We share information with service providers that help us operate our website and business, such as hosting, email and analytics providers. Sharing is limited to what is needed for those services. Google Analytics is described in the cookies and analytics section above.

6. How We Protect Information

We use reasonable technical and organisational measures to protect personal information from unauthorised access, alteration or disclosure. No method of internet transmission or electronic storage can guarantee complete security.

7. Your Choices and Requests

You may contact us to request access to, correction of or deletion of your personal information. Requests are subject to applicable law and any record-keeping requirements.

You can also ask us to stop sending marketing communications or ask how long information about your enquiry or project is kept.

Email connect@mikirdigital.com with a description of your request and the email address or project reference used in your communications with us. Please do not include passwords or unnecessary sensitive information.

8. Other Websites and Messaging Services

When you follow a link to another website or use a service such as WhatsApp to contact us, that provider's privacy policy also applies to its handling of your information. Review the provider's policy and privacy settings before sharing information through its service.

9. Changes to This Policy

We may update this policy when our website, services or information-handling practices change. The latest version will be published on this page with an updated revision date.